Privacy Policy

Last updated: August 4, 2026

FUBAR is a trade name operated by Jeu d’évasion Escaparium Inc. (“FUBAR,” “we,” “us,” “our”), and is not a separate legal entity. Any reference to “FUBAR” in this document refers to Jeu d’évasion Escaparium Inc., doing business as FUBAR.

We are committed to protecting the privacy of your personal information. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.lefubar.ca or use our services.

1. Personal Information We Collect
Information you provide voluntarily
  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely by third parties)
  • Reservation details (date, time, party size)
  • Dietary restrictions or allergies, when provided as part of a reservation
  • Information submitted through contact forms, account creation, or newsletter sign-up
Information collected automatically
  • IP address
  • Device and browser information
  • Browsing and website usage data
  • Cookies and similar technologies
2. Use of Information

We use your personal information to:

  • Process reservations, gift cards, and payments
  • Communicate with you regarding your reservations, account, or inquiries
  • Take into account your dietary restrictions or allergies when providing service
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website, services, and user experience, including through the creation of audience segments for targeted advertising
  • Comply with our legal and regulatory obligations

None of these uses involve decisions made solely through automated processing that have a legal effect or a similarly significant effect on you.

3. Disclosure of Personal Information

We never sell your personal information.

We may share certain information with trusted third-party service providers, solely in connection with our operations, including:

  • OffTheCouch (reservation management)
  • Stripe (payment processing)
  • Google Analytics 4 (GA4) (web analytics)
  • Google Tag Manager (tag management and service delivery)
  • Google Ads (advertising and marketing)
  • Meta Ads (advertising and marketing)
  • TikTok Ads (advertising and marketing)
  • LinkedIn Ads (advertising and marketing)
  • Brevo (email communications and marketing)
  • SiteGround (web hosting)

These providers are contractually required to protect your information and use it only for the intended purposes.

Some of our service providers may process or store your personal information outside the province of Quebec. In such cases, we ensure through contractual arrangements that your information receives protection measures adequate and equivalent to those required under Quebec law.

4. Cookies and Similar Technologies

We use cookies to:

  • Ensure the proper functioning of the website
  • Analyze site performance and traffic
  • Support our marketing and advertising activities

Some of our advertising partners (Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads) also use tracking technologies (pixels, tags) that may transmit information about your browsing activity and interactions with our ads, for the purpose of measuring performance and delivering targeted advertising.

You can configure your browser to refuse cookies. However, some features of the website may not function properly as a result.

We use the Klaro consent management tool to allow you to customize your cookie preferences at any time, and to opt out of the categories of tracking technologies we use.

5. Retention of Information

We retain personal information for as long as necessary for the purposes for which it was collected, including to maintain your client record, respond to future requests, and comply with our legal, tax, and accounting obligations. When information is no longer needed for these purposes, we securely destroy, anonymize, or de-identify it, subject to our retention obligations.

6. Security Measures

We apply reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. Despite these measures, no transmission of data over the Internet is completely secure.

7. Your Rights

In accordance with the Act respecting the protection of personal information in the private sector (Law 25), you have the right to:

  • Access your personal information that we hold
  • Request correction of inaccurate, incomplete, or ambiguous information
  • Withdraw consent, subject to our legal or contractual obligations
  • Request portability of your information, meaning receiving the personal information you provided to us in a structured, commonly used technological format, or having it transmitted directly to a third party
  • Request the cessation of dissemination or de-indexing of a hyperlink leading to personal information that causes you harm, where the conditions set out by law are met
  • File a complaint with the Commission d’accès à l’information du Québec if you believe your rights have not been respected

To exercise your rights, please contact our privacy officer using the information below. We will respond to your request within the timeframe prescribed by law.

Please note: certain information transmitted to third-party advertising platforms (for example, through a tracking pixel) is governed by those third parties’ own privacy policies and deletion tools, which may differ from ours. We will in all cases stop using your information for the relevant purpose upon request and will make reasonable efforts to relay your request to our providers.

8. Privacy Officer

The privacy officer for Jeu d’évasion Escaparium Inc. (doing business as FUBAR) oversees compliance with the legislation and is your point of contact for any questions regarding your data.

Title
Founder and CEO
Name
Jonathan Driscoll
Email
info@lefubar.ca
Address
5545 Bd des Rossignols, Laval, QC H7L 5S7
9. Privacy Incidents

We maintain a confidentiality incident registry, in accordance with our legal obligations. In the event of an incident presenting a risk of serious harm to you, we will notify the Commission d’accès à l’information as well as the affected individuals, without delay.

Applicable Jurisdiction

Quebec, Canada